Returns & Exchanges

At SNOW®, we stand behind our professional-grade oral care products and offer a 30-day satisfaction guarantee to ensure you achieve your brightest smile. If you are not completely satisfied with your purchase, our streamlined return process makes it easy to request a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and shipping zip code to begin the process and select the items you wish to return.

• 2.
  Print Your Label

  Once your return is authorized, we will email you a prepaid shipping label and a return authorization form to include inside your package.

• 3.
  Package and Ship

  Securely pack the items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.